In November, 2017 the Mastercard Foundation awarded its third consecutive Clients at the Centre Prize to JUMO. It is the South African-based company that offers a large-scale, low-cost financial services marketplace to serve poor people.
The Clients at the Centre Prize highlights best practices in financial services where client satisfaction is a priority. Close to 100 financial service companies around the world entered the 2017 competition. An international panel of judges selected three finalists who presented to the audience at the 2017 Mastercard Foundation Symposium on Financial Inclusion in Accra, Ghana.
The 400-person audience of financial inclusion professionals voted to choose the world’s most impactful and sustainable financial service provider. It puts “clients at the centre” of its thinking and operations for the benefit of poor people in developing countries. The $US150,000 award is designed to be used to expand or reinforce client-centric practices within the winning organization.
The other two 2017 Prize finalists were Destacame, a free online platform in Latin America that empowers users by giving them control over their data to build their financial capabilities and to access financial products, and ftcash, one of India’s fastest-growing financial technology ventures which aims to empower micro-merchants and small businesses with the power of digital payments and loans.
In 2016, the Prize, also decided upon by audience members at the Symposium on Financial Inclusion held in Kigali, Rwanda was awarded to the remittance transfer company Hello Paisa. The 2015 edition of the Symposium and the Prize took place in Cape Town, South Africa. Then, micro-insurance firm BIMA mobile was awarded top honours.
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