The MasterCard Foundation Clients at the Centre Prize

The MasterCard Foundation Clients at the Centre Prize 2016 is looking for the world’s most impactful and sustainable financial services provider that puts “clients at the centre” of its thinking and operations for the benefit of poor people in developing countries. The Prize consists of a US$150,000 award to expand or reinforce client-centric practices within the winning organisation.

In 2015, three finalist firms were invited to present their proposals in front of peers and leading industry professionals at The 2015 MasterCard Foundation Symposium on Financial Inclusion in Cape Town, South Africa. The finalists were able to showcase their work in front of an influential international audience. Follow this link to watch last year’s presentations.

This year, the top 10 finalist applicants will each be invited to travel to and be a guest of the Symposium, to be held in Kigali, Rwanda on October 20-21. The top three finalists will also present their organisation and its client-centricity policies and practices to the Symposium audience in a plenary session, after which the audience will vote on which of the three firms will receive the 2016 Clients at the Centre Prize.

Applicants can find all the necessary information in the downloadable documents below. If you have any queries, please do not hesitate to email us at



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*The MasterCard Foundation is partnering with InnoCentive to host the Prize platform. Please note that correspondence may come from InnoCentive staff via email.